Introduction
Nest Construction & Concrete LLC (“Nest Concrete,” “we,” “our,” or “us”) operates the website at nestconcrete.com and provides concrete, asphalt, and related contracting services in South Florida. This Privacy Policy explains what information we collect from visitors and clients, how we use it, when we share it, and the choices you have.
By using nestconcrete.com or contacting us, you agree to the practices described in this policy. If you do not agree, please do not use the website or submit information through it.
Information We Collect
Information you provide directly
When you fill out a contact form, request a quote, take the project quiz, leave private feedback on our reviews page, or contact us by phone or email, we collect the information you choose to share, which typically includes:
- Name
- Phone number
- Email address
- Project address or service city
- Type of service requested (driveway, patio, asphalt, etc.)
- Project details, timeline, budget range, or other notes you include
Information collected automatically
When you visit nestconcrete.com, our hosting provider and any analytics tools we use may automatically collect limited technical information, including:
- IP address and approximate geographic location (city / region level)
- Browser type, operating system, and device type
- Pages visited, time on page, referring URL, and basic navigation patterns
- Date and time of access
This information is used to keep the site secure, troubleshoot issues, and understand how the site is being used. It is not used to identify you personally.
How We Use Your Information
We use the information you provide to:
- Respond to your estimate request, question, or inquiry
- Schedule on-site assessments and prepare written estimates
- Manage active projects, including coordinating crews, permits, and inspections
- Send project updates, invoices, and warranty documentation
- Follow up on pending estimates that haven't been accepted or declined
- Send occasional service reminders or seasonal recommendations (only if you've worked with us or explicitly opted in)
- Improve our website, services, and customer experience
- Comply with legal obligations, including Florida contractor licensing requirements
We do not sell your personal information. We do not use your information for cross-context behavioral advertising.
Sharing With Third Parties
We share the minimum information necessary with the following categories of trusted third parties:
Service providers
- FormSubmit — processes the contact, quote, and feedback forms on the site so we can receive your message at our office email.
- Cloudflare — hosts the website and provides security / DDoS protection. Cloudflare logs basic request data for these purposes.
- Google services — we use Google Business Profile and may use Google Search Console for SEO analysis. These services may receive limited technical or aggregated data.
- Email and phone providers — our office email (office@nestconcrete.com) and phone line are operated through standard commercial providers.
Subcontractors and crews
For active projects, we share necessary details (project address, scope, contact preferences) with the regional crew, project manager, supplier, or licensed subcontractor assigned to your job.
Legal and safety
We may disclose information if required by law, subpoena, court order, or to protect the safety, rights, or property of Nest Concrete, our clients, employees, or the public.
Business transfers
If Nest Concrete is involved in a merger, acquisition, or sale of assets, client information may be transferred as part of that transaction, subject to the same privacy protections described here.
Cookies & Analytics
Our website uses a limited number of cookies and similar technologies for essential functionality (such as remembering your form progress) and basic analytics. You can disable cookies in your browser settings, though some site features may not work properly without them.
We may use privacy-respecting analytics tools to understand which pages are popular, where visitors come from, and how the site performs. These tools are configured to anonymize IP addresses and not to track you across other sites.
Data Retention
We retain personal information only as long as it serves a legitimate purpose:
- Estimate requests that don't convert to projects — typically kept for up to 24 months for follow-up and seasonal outreach, then deleted on request.
- Active and completed projects — retained for the longer of (a) the duration of our workmanship warranty plus 2 years, or (b) the period required by Florida contractor recordkeeping and tax law.
- Website analytics — typically aggregated or deleted within 14 months.
Security
We take reasonable administrative, technical, and physical measures to protect your information, including encrypted website connections (HTTPS), restricted access to project files, and use of reputable service providers. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
If you suspect any unauthorized access to your information, please contact us immediately at office@nestconcrete.com.
Your Rights & Choices
You have the right to:
- Access — request a copy of the personal information we have about you
- Correction — ask us to correct inaccurate or incomplete information
- Deletion — request that we delete your information, subject to legal retention requirements
- Opt-out — unsubscribe from non-essential communications at any time by replying “UNSUBSCRIBE” or contacting our office
- Restrict processing — limit how we use your information beyond the active project scope
To exercise any of these rights, email office@nestconcrete.com with the subject line “Privacy Request.” We'll respond within 30 days. We may need to verify your identity before fulfilling the request.
Children's Privacy
Our services are intended for property owners, business owners, and authorized representatives of legal age (18+). We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through the site, please contact us so we can delete it.
Third-Party Sites
Our website may include links to third-party sites (such as our Google Business Profile, Yelp listing, financing partners, or supplier resources). Once you leave nestconcrete.com, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party site you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we do, we'll update the “Effective” date at the top of the page. Significant changes will also be noted on the contact page or via direct email to active clients. Your continued use of the site after an update constitutes acceptance of the revised policy.
Contact Us
Questions about this policy or how we handle your information? Reach out:
- Email: office@nestconcrete.com
- Phone: (954) 613-1717
- Mail: Nest Construction & Concrete LLC, 4440 Inverrary Blvd, Fort Lauderdale, FL 33319
- Online: nestconcrete.com/contact